Política de reembolso
At Beast90, we take great pride in creating high quality, custom football merchandise for our fans around the world. As all our products are made to order, please read our return and replacement terms carefully before placing your order.
Made-to-Order Products
Beast 90 does not maintain inventory or hold pre-manufactured stock of the majority of products offered on our website.
Most products are produced only after an order has been placed and payment has been received. In many cases, products are also personalized, customized, or manufactured specifically according to the customer's selected design, device model, size, or other specifications.
Because our products are made to order and often personalized for individual customers, production may begin shortly after an order is placed. Once production has started, orders generally cannot be modified, cancelled, returned, or refunded except where required by applicable law or where the item is defective, damaged, or incorrect.
By placing an order, you acknowledge that your product may be manufactured specifically for you and may therefore be exempt from standard cancellation and withdrawal rights under applicable consumer protection laws, including certain rights available to consumers within the European Union.
No Refunds or Replacements Due to Customer Error
Please double-check all details before confirming your order.
We do not offer refunds or replacements for orders that contain errors resulting from incorrect information provided by the customer. This includes, but is not limited to:
- Wrong size selected
- Incorrect shipping address
- Mistaken customization or personalization details
- Order placed by mistake
Since each item is made specifically for you, we cannot restock or resell it, so accuracy during checkout is essential.
Please note mockups on previews are only for illustration purposes and are subjected to differentiation on the final product. Illustrations are not 100% depiction of the final product.
Replacements and Refunds for Damaged Items Only
We stand behind the quality of our products and will replace any items that are:
- Damaged during production.
- Have clear printing defects on the case material or manufacturing flaws on the case material (Artwork flaws are not covered).
To be eligible for a replacement or refund:
- You must contact us within 7 days of receiving the order.
- You must provide clear photo evidence of the damage or defect.
- The damage must be confirmed as production related to the material and not design related.
Please send all replacement requests to support@beast90.com with your order number and photos attached or fill the contact us form on our website
What We Are Responsible For
We are only responsible for damages that occur during the production or printing process on the case material on our side.
We are not liable for:
- Damages caused by misuse or improper care after delivery.
- Delays or losses caused by incorrect delivery information provided by the customer.
Please note imperfections to alignments and centering are not refundable as production has completed on the item and shipped to the customer incurring costs.
Contact Us
If you have received a damaged item and believe you are eligible for a replacement, please email us at: contact@beast90.com
Include your order number and images of the issue so we can resolve the matter quickly.
We appreciate your understanding and cooperation. Your satisfaction matters to us, and we aim to ensure every fan receives a product they can be proud of. ⚽